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SonicWALL Infosecurity Pvt Ltd-Graduate Trainee Support Engineer - Bangalore

More information about this job:

Overview:

Guided by its vision of Dynamic Security for the Global Network, SonicWALL® develops advanced intelligent network security and data protection solutions that adapt as organizations evolve and as threats evolve. Trusted by small and large enterprises worldwide, SonicWALL solutions are designed to detect and control applications and protect networks from intrusions and malware attacks through award-winning hardware, software and virtual appliance-based solutions.

JOB DETAILS:

SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore. Responsibilities:  Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line Requirements:  Willing to work in 24x7 environment in night shifts. Good understanding of LAN/WAN topologies and technologies In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6

Experience & Education:

Bachelor's degree in Computer Science/Information Sciences/ Electronic & Communications Engineering is preferred SonicWALL is looking for talented individuals who want to work in cutting edge technology with a dynamic, fast growing company. If you have what it takes to thrive in this fast paced environment and you meet the minimum requirements for this position, please contact us. We’d love to hear from you! Visit our website at www.sonicwall.com for further information regarding our company and its products.